Privacy Policy

GolfPlanet & French Golf Holidays take the privacy of its clients’ data very seriously and very much respects the right to confidentiality. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes, we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

When do we collect data and personal data?

We can collect data on you from a variety of different sources

1. When you purchase products or services from the site or via our brochure

2. When you speak to our staff

3. Via unambiguous data capture measures; for example, by entering competitions and completing surveys

4. Via understood data capture measures such as studying which pages you read the most and the use of cookies

Credit Cards

We do not store credit card details nor do we share or sell any customer details to any undisclosed 3rd parties.

What do we do with your personal information?

When you buy anything from GolfPlanet & French Golf Holidays, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services and communications you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

We will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. We may also disclose your data to certain permitted third parties, such as members of our own company, our own professional advisers who are bound by confidentiality codes and when we are legally obliged to disclose your data.

Golf Planet Holidays only shares your data with a few selected service supplying companies. Below is a brief list of the companies we use and what data we share with them. Any data stored is held in accordance with GDPR regulations and is only kept by us for as long as it is deemed necessary.

  1. Mailing Manager – email address, name – used for email marketing where consent is given.
  2. Facebook – anonymised & hashed data unreadable by Facebook unless they already hold your data

Cookies

Cookies are small files which are sent to your browser and stored on your computer’s hard disc. If you have registered with GolfPlanet & French Golf Holidays, your computer will store an identifying code in the cookie which means you do not need to type in your email address each time you return to the site. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose. This website uses cookies and tracking analytics to try and improve your experience. We’ll assume you’re OK with this as we don’t use them for anything nasty. Your actions on this site are recorded for our info to try and improve the service and understand how our website is used!

Data

We operate in accordance with the latest applicable UK data protection legislation.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by GolfPlanet & French Golf Holidays in the manner set out in this Privacy Policy. Some information and e-mails sent to GolfPlanet & French Golf Holidays may be used as testimonials but no e-mail address or contact details will be displayed.

Opt-Out Policy

Newsletter subscribers have the option to opt-out of receiving further information from us. This can be done by sending a blank e-mail to: info@golfplanetholidays.com

Change/Modify Details

To change your e-mail address details send an e-mail with your correct details to: info@golfplanetholidays.com

Right of removal

At any time you can ask for any data of yours held by us to be deleted and we will honour this in a reasonable timeframe.

Contact

If you have any questions about the information we hold about you or suggestions for our website, please email us at info@golfplanetholidays.com